M/M/C/N QUEUING SYSTEMS WITH ENCOURAGED ARRIVALS, RENEGING, RETENTION AND FEEDBACK CUSTOMERS

M/M/c/N queuing systems with encouraged arrivals, reneging, retention and feedback customers

M/M/c/N queuing systems with encouraged arrivals, reneging, retention and feedback customers

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Customers often get attracted by lucrative deals and discounts offered by firms.These, depileve easy clean attracted customers are termed as encouraged arrivals.In this paper, we developed a multi-server Feedback Markovian queuing model with encouraged arrivals, customer impatience, and retention of impatient customers.The stationary system size deauville shop coupons probabilities are obtained recursively.Also, we presented the necessary measures of performance and gave numerical illustrations.

Some particular, and special cases of the model are discussed.

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